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d o t logo United States Department of Transportation
NCCDB National Consumer Complaint Database

Use the links below to start
filing a complaint against a:

  • Moving company
  • Bus company
  • Truck company or cargo tank facility
  • ELD Provider
  • Medical review officer
  • Substance abuse professional
IMPORTANT: If this is a safety emergency, please call 911 immediately.
I am a...
Consumer
This includes people who have:
  • Used interstate movers, brokers, or auto haulers
  • Ridden a bus, limousine, or motor coach as a passenger
  • Witnessed a safety problem on the road
  • Received shipment of hazardous materials
File a Complaint
Driver
This includes people who:
  • Operate trucks and buses
  • Work for a truck or bus company in another role (e.g., safety manager)
File a Complaint
Industry Professional
This includes people who have:
  • Bus and truck companies
  • Shippers
  • Insurers
  • Brokers
  • Owner-operators
  • Consortia/third-party administrators
  • Purchasers and users of cargo tanks
File a Complaint

Other Resources:

Contact:

You can also call 1-888-DOT-SAFT (1-888-368-7238)
from 8:00 a.m.-8:00 p.m. Eastern Time
Monday-Friday to file a complaint
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