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United States Department of Transportation
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NCCDB
National Consumer Complaint Database
Use the links below to start
filing a complaint against a:
Moving company
Bus company
Truck company or cargo tank facility
ELD Provider
Medical review officer
Substance abuse professional
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Learn about the complaint process
View All Frequently Asked Questions (FAQs)
IMPORTANT:
If this is a safety emergency, please call 911 immediately.
I am a...
Consumer
This includes people who have:
Used interstate movers, brokers, or auto haulers
Ridden a bus, limousine, or motor coach as a passenger
Witnessed a safety problem on the road
Received shipment of hazardous materials
File a Complaint
Driver
This includes people who:
Operate trucks and buses
Work for a truck or bus company in another role (e.g., safety manager)
File a Complaint
Industry Professional
This includes people who have:
Bus and truck companies
Shippers
Insurers
Brokers
Owner-operators
Consortia/third-party administrators
Purchasers and users of cargo tanks
File a Complaint
Other Resources:
FMCSA Resources for Consumers
Protect Your Move
Look Before You Book
Contact:
You can also call 1-888-DOT-SAFT (1-888-368-7238)
from 8:00 a.m.-8:00 p.m. Eastern Time
Monday-Friday to file a complaint
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