There are two methods available for filing a Household Goods Consumer Complaint, online or over the phone.

• If you would like to file a complaint online click the Continue button below which will take you to a secure site for filing the complaint. Your information will be encrypted using SSL technology.
• To file a complaint over the phone you may dial our toll free Hotline number 1-888-DOT-SAFT (368-7238) Monday through Friday between the hours of 9:00 AM and 9:00 PM EST. One of our representatives will assist you with filing your complaints.

Your complaint will be maintained in our database. If the agency determines that enforcement action is warranted, you may be contacted for additional information.